Meet your instructors

Meet your instructors ✳

Mr. Robert Gerrard

Dr. Fan Yang

It all begins with an idea. Maybe you want to learn about ADR and launch an ADR business. Maybe you want to turn your interest in peaceful dispute resolution into something more. Or maybe you have a creative ADR project to share with the world.

What you’ll learn

  • To learn and understand the core features of each ADR processes.

  • Acquire insights into the art of ADR process design.

  • Resolving disputes effectively.

Course FAQ

  • What certification and accreditation do I get after I complete this online course?

  • How to become a member of the IDRA?

  • What are the benefits of membership of the IDRA?