
Online ADR 101
Master 10 specialized ADR methodologies and acquire practical tools to design tailored dispute resolution frameworks through ADR101—our concise yet comprehensive 60-minute online course. With 1-month unlimited access, this self-paced program offers flexible learning while delivering concrete professional rewards: Successful completion (including a reflective journal) grants you (1) IDRA Certificate of Completion, (2) IDRA membership, and (3) priority eligibility for our 40-hour accredited mediator training—a recognized pathway to professional certification (certification fees apply).
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Chapter 1
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Chapter 2
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Lesson 1: Arbitration
Arbitration offers a private, expert-led alternative to litigation, with variants like high-low and baseball arbitration enabling risk control. Collaborative arbitration offers a promising alternative for disputes where efficiency, cost control, and relationship preservation are priorities. Learn how to design and use arbitration variants to unlock the power of arbitration.
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Lesson 2: Adjudication
In this lesson, you will acquire key insights into how best to navigate construction adjudication process being a mandatory interim step before arbitration and upcoming changes in Hong Kong (2025).
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Lesson 3: Expert Determination
Expert Determination offers a confidential, flexible and tailored approach to technical dispute such as Intellectual Property (IP) dispute and often results in focused outcomes. Experts decide only on the specific technical/financial issue (e.g., "What is the fair, reasonable and non-discriminatory ('FRAND') rate for this patent?").
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Lesson 4: Ombudsperson services
An Ombudsperson is a neutral, independent, and confidential resource that helps resolve disputes informally. Originating in Scandinavia, Ombudspersons, as Alternative Dispute Resolution (ADR) processes nowadays are commonly found in organizations, governments, universities, and corporations.
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Lesson 5: Med-Arb/Arb-Med and Arb-Med-Arb
The Med-Arb/Arb-Med and Arb-Med-Arb processes can be powerful hybrid ADR processes, particularly for international businesses seeking efficient, enforceable outcomes. It encourages amicable settlements while providing a legal safety net through arbitration.
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Lesson 6: Early Neutral Evaluation
Early Neutral Evaluation (ENE) helps parties evaluate strengths and weaknesses and encourages settlement. It is particularly useful when parties need an objective reality check early in the court or arbitration proceedings.
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Lesson 7: Mediation
Mediation enables the parties to resume, or sometimes to begin, negotiations. The presence of a mediator changes the dynamics of the negotiation. The mediator brings negotiating, problem-solving and communication skills to the process, and deploys them from a position of independence and neutrality, making progress possible.
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Lesson 8: Executive Tribunal/Mini-trial
An Executive Tribunal or Mini-trial is a structured ADR dispute resolution process where senior executives from opposing parties, assisted by a neutral advisor, hear summarized arguments and then negotiate a settlement.
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Lesson 9: Conciliation
Conciliation is a form of Alternative Dispute Resolution (ADR) where a neutral third party, called a conciliator, facilitates communication, identifies issues, and proposes solutions to help the parties resolve their conflict amicably.
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Chapter 3
Certification and Membership Services
Apply for Certificate of Completion
Participants who successfully complete the course's reflective journal component will qualify for Certificate of Completion.
Apply for IDRA Membership
Participants who successfully obtain a Certificate of Completion will qualify for IDRA Membership.
What you’ll learn
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To learn and understand the core features of each ADR processes.
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Acquire insights into the art of ADR process design.
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Resolving disputes effectively.
Course FAQ
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What certification and accreditation do I get after I complete this online course?
IDRA offers its own accreditation as well as joint accreditations with our global collaborators.
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How to become a member of the IDRA?
Anyone who has successfully completed at least one IDRA course (online or in person) is eligible to apply for the IDRA membership.
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What are the benefits of membership of the IDRA?
Get anytime access to our growing collection of online classes, workshops, and exclusive members only content. New items added every month.
Join our ADR ProCert membership to be included in our ADR Practitioner Directory & Networking services platform.
Receive 15% off of all of our online courses.